Notes about cookies

We use cookies on this website. Some of these are necessary for the website to work, such as technical and functional cookies. Other types of cookies, which you can refuse to use, are third-party or advertising profiling cookies. By clicking on "Accept all" you agree to the use of all cookies on the website. By clicking on the "Configure" button you can select your preferences.

Accept all
Only necessary
header backgorund

company_seo_logo Apprentice Product Support Engineer


United Kingdom, England, Bury St. Edmunds





Date: 12/08/2022

Job ad description

Verify your compatibility with this job ad

generic user img
? %

To provide post-development engineering design support for our complete range of products manufactured in the UK.  To develop skills through on-the-job experience and classroom-based learning – able to start apprenticeship level 5 or 6 training (Degree level BEng).

Main Responsibilities and Tasks:

  • To work closely with the design team to assist in resolving electro-mechanical design issues affecting manufacturing or customers.
  • To undertake design updates and enhancements to existing products.
  • To take part in structured problem-solving processes
  • To help gather and analyse data to support root-cause analysis
  • To work closely with the Development Department to undertake testing and evaluation of designs
  • Undertake mechanical engineering design and apply appropriate standards to implement solutions.
  • Planning, coordinating and conducting tests, and producing written technical reports based on the findings.
  • Manufacturing prototype parts using both conventional and CNC (CAD/CAM) machining methods.
  • Undertake electro-mechanical assembly.

Knowledge and Skills:


  • Sound practical bias
  • Understanding of basic engineering theory and ability to apply it practically
  • Experience of precision machined parts, castings, plastics, drive mechanisms and transmissions
  • Ability and desire to learn new skills
  • Professional approach                                   
  • Excellent written and verbal communication
  • Structured approach to planning and carrying out tasks
  • Detailed and methodical approach to record keeping
  • Ability to use own initiative to address problems and present solutions                   
  • Attention to detail ability                                              
  • An understanding of own limitations with regards to safety of self and others, especially in connection with maintenance duties.      


  • 3D computer aided design (CAD) skills
  • Machining and fitting skills
  • Experience with electronics and basic software writing
  • Technical report writing experience

Please note that this job description is not an exhaustive list of the duties that you may be required to perform and the company reserves the right to make amendments to the job description at any time, which may include adding or removing items from the list of duties outlined above. 

Education and Qualifications:


  • A-levels or equivalent sufficient to enable the applicant to start a level 5/6 apprenticeship.

More details

Working hours (%): 100%
Will manage other people:No
Type of contract:Permanent job
Career level:Entry level


Share this job ad
Powered by logo
  Don’t show this message again
Couldn't you find any job ads suitable for you?
Sign up! You will be considered for future ads.
Sign up